About us
About TrueFix Austin
TrueFix Austin repairs household and commercial appliances in Austin, Texas and nearby cities: refrigerators and freezers, washers and dryers, dishwashers, ovens, ranges and cooktops, microwaves, ice makers and wine coolers.
How we work
Every repair visit follows the same order: diagnose, quote, then repair. It keeps the price tied to the actual fault rather than a guess made from a description.
Find the fault first
A symptom is not a diagnosis. A dishwasher that will not drain might have a blocked filter, a kinked hose, a failed pump or a control fault. The technician checks the appliance and its installation before naming the part that has failed.
Quote before any repair work
Once the fault is identified, you get a quote and an explanation of what it covers. Repair work starts only after you approve it.
Give you what you need to decide
Sometimes replacement is the better choice, for example when an older appliance needs an expensive part, or when a newer one may still be covered by the manufacturer's warranty. The technician explains the diagnosis so the decision is yours.
Test before leaving
After a repair the appliance is run to confirm it works. If a part has to be ordered, a return visit is scheduled to finish the job.
Who we serve
Austin-area homes and businesses put appliances through summer heat in garages and attics, hard water, and floors that shift with the seasons. Our guides and service pages are written with those conditions in mind.
Homeowners and renters
From downtown and Domain-area apartments to older central bungalows, suburban homes and new-build subdivisions in Leander, Del Valle and out along SH 130.
Residential appliance repairBusinesses and properties
Restaurants, cafes, bars and food service, offices and break rooms, and rental and property managers with appliances across several units.
Commercial appliance repairWhat Austin does to appliances
The same refrigerator or washer is sold across the country, but it does not live the same life everywhere. Four local conditions account for a large share of the faults Austin-area households run into.
Long, hot summers
From June into September afternoon highs regularly pass 100°F, and a garage or attic runs far hotter. Refrigerators and freezers kept in the garage run almost without stopping, and a dryer venting through a hot attic cycles on its safety thermostat. Many summer calls are a heat problem before they are a parts problem.
Hard water
Central Texas water passes through limestone and picks up calcium and magnesium. Scale builds on dishwasher spray arms and heaters, ice maker fill valves, refrigerator water filters and washer inlet screens, and the slow decline eventually shows up as an error code. Homes on private wells around Oak Hill, Manchaca and Del Valle often see heavier scale still.
Ground that moves
East of MoPac much of the area sits on Blackland Prairie clay that swells after rain and shrinks in drought; west of it, thin soil lies over limestone. Floors shift with the clay, and appliances drift out of level with them — washers that walk on spin, dishwasher doors that stop sealing, refrigerator doors that no longer close by themselves.
Storms and outages
The February 2021 winter storm and the February 2023 ice storm left many Austin-area homes without power for days, and summer thunderstorms still knock out power. Outages leave behind control boards that fail when power returns, water lines that split in a freeze and refrigerators that need a proper check after a long warm spell.
What we repair
12 appliance types and 28 brands, from everyday Samsung, LG, Whirlpool and GE models to built-in and professional-style equipment. Each has its own page with its common faults and what to check before booking.
- Refrigerator repair
- Washer repair
- Dryer repair
- Dishwasher repair
- Oven repair
- Microwave repair
- Freezer repair
- Cooktop repair
- Ice Maker repair
- Wine Cooler repair
- Stove repair
- Range repair
Brands include Samsung, LG, Whirlpool, GE Appliances, Maytag, Bosch, KitchenAid, Frigidaire, Sub-Zero, Viking and more.
Before you book
A few minutes of preparation lets the first visit do the whole job instead of scouting it, because the model number is what identifies the right parts.
- Find the model and serial number on the rating label — inside the door frame of a dishwasher or washer, on the back or inside wall of a refrigerator, behind the drawer or door of an oven.
- Write down the symptom and when it happens: at the start of a cycle, at the end, only on one setting, only when the house is hot.
- Photograph any error code on the display before resetting anything.
- Check whether the appliance is still under the manufacturer's warranty or a home warranty contract, which may decide who handles the repair.
- If you rent, confirm with the landlord or property manager who approves and pays for the repair.
- Turn off the water to anything that is leaking, and switch off anything that smells of burning or sparks.
For more detail on specific problems, the repair guides cover common faults such as a refrigerator that stops cooling, a washer that will not drain and a dryer that runs without heat.
Service area
Downtown, North, South, East and West Austin — out to West Lake Hills, Bee Cave, Lakeway and Lago Vista — plus Round Rock, Cedar Park, Leander and Georgetown. Each area below has its own page listing its ZIP codes and what sets its housing apart.
- Downtown Austin
- North Austin
- South Austin
- East Austin
- West Austin
- Round Rock
- Cedar Park & Leander
- Georgetown
Questions about TrueFix Austin
What we repair, where we work, and how a visit is priced and run. Contact details are in the business details section below.
Still have questions?
Book online with the appliance, the brand and what it is doing. We contact you to confirm a time.
Household appliances — refrigerators and freezers, washers and dryers, dishwashers, ovens, ranges, stoves and cooktops, microwaves, ice makers and wine coolers — and commercial kitchen and laundry equipment for restaurants, cafés, offices and rental properties.
Downtown, North, South, East and West Austin, plus Round Rock, Cedar Park, Leander and Georgetown. West Austin reaches out to West Lake Hills, Bee Cave, Lakeway and Lago Vista, and East and South Austin include Del Valle and Manchaca. The service areas page lists every ZIP code.
The technician diagnoses the fault first and then gives you a quote for the repair. Repair work starts only after you approve the quote, so the price is tied to the actual fault rather than a guess made over the phone.
It depends on the part, the appliance's condition and whether the part is still made. A pump, igniter, belt or thermal fuse is usually worth replacing on a well-kept machine; a sealed-system or main control board failure on an older model may not be. The technician explains the diagnosis so the decision is yours.
No. TrueFix Austin is an independent repair service and is not affiliated with any appliance manufacturer. If your appliance is still under the manufacturer's warranty, the manufacturer's own service network is usually the right first call.
Business details
How to reach TrueFix Austin, and who you are dealing with.
- Phone
- (737) 208-7878
- Address
- 500 W 2nd St Ste 1900, Austin, TX 78701Get directions
- Hours
- Open 24/7
- Website
- truefixaustin.com
- Legal business name
- TRUEFIX AUSTIN